Our WhatsApp front desk is an AI chatbot for small businesses. Egyptian Arabic is one of the three dialects in our original test suite, which we still run. This page shows the Egyptian customer messages we test with, what the assistant does with them, and what we have not tested yet.
The Egyptian check in our regular test suite passed in the run of 7 October 2026. We have no 30-message score for Egyptian yet.
Real messages and replies
Our regular test suite has one Egyptian customer message, and the assistant’s rules and detection tests add two more. We show the one reply the suite recorded exactly as written, and describe what the assistant is set up to do with the others.
The tests run through the website chat of a sample restaurant and a sample clinic that we made up in Kuala Lumpur, which is why some replies mention ringgit prices or ask for a WhatsApp number. On WhatsApp the assistant already has the customer’s number. Replies are shown exactly as the assistant wrote them. Test phone numbers are shortened.
Regular test suiteSample restaurantPassed
Customer: إزيك، عايز أحجز ترابيزة بكرة بالليل
In English: Hi, how are you? I want to book a table tomorrow night. (إزيك means how are you, عايز means I want, ترابيزة means table.)
Front desk: أهلاً بيك! تمام، بكرة الخميس 8 أكتوبر. لكام واحد وعلى الساعة كام تقريباً؟
In English: Welcome! Alright, tomorrow, Thursday 8 October. For how many people, and at roughly what time?
From the assistant’s rules and detection tests
Customer: عايز أحجز ترابيزة النهارده
In English: I want to book a table today. (النهارده means today.)
What the assistant doesOur detection tests check that «عايز» and «النهارده» read as Egyptian, so the assistant is told to answer in Egyptian too. This message is not part of the regular suite’s recorded replies.
From the assistant’s rules and detection tests
Customer: ممكن أكلم حد من عندكم؟
In English: Can I talk to someone from your side? (حد means someone.)
What the assistant doesThe assistant’s rules tell it to bring in your team and tell the customer so, using «حضرتك», a polite form that fits a man or a woman, and to keep out of the chat once a person replies.
What works, and where it still slips
Works well
An Egyptian customer gets Egyptian back: «أهلاً بيك», «لكام واحد», «الساعة كام». The check passed on 7 October 2026.
It never guesses a customer’s gender. Arabic shows gender in the word for “you”, so by default the assistant uses «حضرتك» or wording with no gendered ending, and switches only when the customer’s own typed words make it clear.
It reads everyday Egyptian words for common things, such as «ترابيزة» for a table, and answers with «تمام» and «حاضر».
Still slips
Egyptian has one check in our regular suite, plus detection tests, not the 30-message set we wrote for Sudanese, Yemeni and Iraqi. So there is no score to show yet.
The messages we test with are Cairo-style. Alexandrian, Delta and Upper Egyptian (Saidi) speech are not tested.
Latin-letter Egyptian («3ayez», «ezzayak») is recognised but not tested on its own.
The words it listens for
The assistant works in two layers. A list of Egyptian words gives it a hint about who it is talking to, and the AI model reads the whole message itself, so a word that is not on the list is still understood. These are the words on the list.
عايز · عاوز · عايزة · عايزينI want (a man, a woman) · we want
إزيك · إزيكمhow are you (to one, to several)
إزايhow
كده · كدةlike this
دلوقتي · دلوقتnow
بكامhow much is it
فينwhere
إيهwhat
أوي · خالصvery · at all
حضرتكa polite “you” that fits a man or a woman
بتاع · بتاعةof, belonging to
النهاردهtoday
مفيشthere isn’t
ليه · إمتىwhy · when
ترابيزةtable
يا باشاa friendly, respectful address
In Latin letters (Arabizi)
3ayez · 3awezعايز · عاوز · I want
ezzayak · izzayإزيك · إزاي · how are you · how
kedaكده · like this
delwa2tyدلوقتي · now
bkamبكام · how much
feenفين · where
7adretakحضرتك · polite “you”
mafeeshمفيش · there isn’t
Words it uses back
أهلاً بيك
تمام
حاضر
عايز
كده
دلوقتي
Voice notes and Arabizi
A voice note is turned into text by a machine, and it can be wrong, especially with names, numbers and times. We have not measured the speech recognition on Egyptian speech the way we did for Yemeni, Algerian, Moroccan and Sudanese, so we give no number. The safety step is the same as everywhere: when a voice note asks for a booking, the assistant says back what it understood and waits for the customer’s yes.
Egyptian customers who write in Latin letters (“ezzayak, 3ayez a7gez tarabeza”) are understood, and the assistant is set up to answer in Latin letters. Our regular suite checks Latin-letter replies only in Gulf spelling, so Egyptian Arabizi is set up but not tested on its own.
Where this dialect is spoken
Egyptian Arabic is spoken across Egypt: in Cairo and the Delta, in Alexandria and the canal cities, and in Upper Egypt, where Saidi speech differs. It is the dialect most people in the Arab world have heard, because of Egyptian film, television and music, and large Egyptian communities live in Saudi Arabia, the Gulf states, Jordan, Europe and North America. The messages we test with are Cairo-style.
Cairo
Alexandria
Questions about this dialect
Why does it say «حضرتك», and what does it do about gender?
Arabic shows a customer’s gender in the word for “you”, and a wrong guess is awkward. So by default the assistant uses «حضرتك», which fits a man or a woman, and wording with no gendered ending. It uses feminine or masculine forms only when the customer’s own typed words make the gender clear, and a voice note never decides it.
Does it understand Upper Egyptian or Alexandrian speech?
The messages we test with are Cairo-style, and we have not tested Saidi, Alexandrian or Delta speech. The AI model reads each message itself, so local words are likely to be understood, but we do not claim it. Send us 20 real messages from your customers and we will show you every reply.
What if my Egyptian customers write «3ayez» in Latin letters?
The assistant recognises «3ayez», «ezzayak», «keda» and «delwa2ty» as Egyptian and is set up to answer in Latin letters. We have not run a separate Egyptian Latin-letter test, so we do not list it as tested.
How many Egyptian messages have you tested?
One in our regular test suite, which passed on 7 October 2026, plus a few in our detection tests. We have not written the 30-message set we use for Sudanese, Yemeni and Iraqi, so we do not publish a score for Egyptian.
We run them through the assistant and send you every reply, the good and the bad, before you decide anything. It is free. Or start the free 30-day pilot and watch every chat yourself.
Tell us about your business. We load your menu and rules, connect the front desk to your WhatsApp, and you watch every chat. 30 days free, no card. We build your website once you decide to keep it.
We take on 3 new pilots a month, so each one gets our full attention.
See it answer as your business
Send us your Instagram, Google Maps or website. We build a front desk that knows your menu, prices and hours, and send you a link to try it, usually within a day. Free, nothing to sign.